Privacy Policy
Effective Date: 14/03/2025
Last Updated: 14/03/2025
1. Introduction
Welcome to Dale Liverpool Tours Ltd (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website Daleliverpool.com, book our tours or interact with us.
By using our services, you agree to the collection and use of information as described in this policy.
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2. Information We Collect
We collect the following types of information:
2.1. Personal Information
When you book a tour, sign up for our newsletter, or contact us, we may collect:
Name
Email address
Phone number
Billing and payment details
Tour preferences
Any other information you provide voluntarily
2.2. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Website usage data (e.g., pages visited, time spent on the site)
Cookies and tracking technologies
For more details, see our Cookie Policy below.
3. How We Use Your Information
We use your personal data for the following purposes:
Tour Bookings & Customer Support: To process reservations, confirm bookings, and provide assistance.
Communication: To send booking confirmations, updates, and promotional offers (only with your consent).
Website Improvement: To analyse website traffic and enhance user experience.
Legal & Security: To comply with legal obligations, prevent fraud, and ensure security.
We do not sell or rent your personal data to third parties.
4. How We Share Your Information
We only share your information in limited circumstances:
Payment Processors: We use secure third-party payment providers to process transactions.
Service Providers: We may share data with trusted partners who assist in website maintenance or customer service.
Legal Compliance: If required by law, we may disclose information to regulatory authorities.
All third parties handling your data are required to keep it secure and confidential.
5. Data Security
We take reasonable security measures to protect your personal information, including encryption, secure servers, and access controls. However, no online data transmission is 100% secure, so we encourage you to take precautions when sharing information online.
6. Your Rights & Choices
Depending on your location, you may have the right to:
Access your personal data.
Correct or update inaccurate information.
Request deletion of your data (subject to legal obligations).
Withdraw consent for marketing communications at any time.
Restrict or object to certain data processing.
To exercise these rights, contact us at tours@liverpoolecotours.com
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience.
Essential Cookies: Required for website functionality.
Analytics Cookies: Help us analyse website traffic and improve services.
Marketing Cookies: Used to deliver personalized offers (only if you consent).
You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, booking platforms). We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal data.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on Daleliverpool.com, and significant changes will be notified via email or website notice.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Dale Liverpool Tours Ltd
Website: Daleliverpool.com
Email: tours@liverpoolecotours.com